I first found out about Greg Blencoe’s book The Supermanager when I stumbled across some of his blog posts. I enjoyed the posts and connected with him on Twitter. He subsequently visited my blog and over the last few months he has been a great supporter and shared many of my posts. I was thrilled when he offered to send me a copy of his book to review, as in honesty given my enjoyment of his blog posts, I would have in time purchased the book anyway.
Greg was previously CEO of Hydrogen Discoveries, Inc. an alternative energy start-up company and also published the Hydrogen Car Revolution blog. In his book The Supermanager, Greg shares seven principles of great management told in a conversational tone through a short story. The story begins by introducing Andrew, a management program trainee in the Electronics industry, about to embark on the daunting task of managing 6-8 people. Just prior to beginning his new management role, Andrew is having lunch at a fast food restaurant, where he is surprised to see happy, motivated, efficient and engaged employees. Upon his return visit he receives a similar experience and approaches the restaurant manager Leo to learn more about effective management.
Over seven subsequent meetings Leo shares the following 7 management principles with Andrew:
1. Surround yourself with high-quality employees
As a manager your employees play a big role in determining your success, so it is important to hire great people.
2. Train employees well
Put yourself in the new employees position, thoroughly explain the job, encourage questions and guide the employees in the right direction.
3. Communicate the end result you want, then empower employees to achieve it
Manage the result over the process, pick your battles and confront unproductive behavior.
4. Lead by example
As a manager your actions set the standard for your employees to follow.
5. Listen to employees
Have an open door policy: be available, open and receptive in order to uncover problems and obtain employee suggestions.
6. Praise good work
Positively reinforce good performance by all employees to increase the likelihood that such actions will be repeated.
7. Manage each employee differently
Take a customized approach to management that acknowledges that different employees have different needs, abilities and are motivated by different things.
While many of these principles are common sense, as Greg acknowledges in his book and as I know from my experience they are unfortunately not necessarily common practice in many organizations. What I loved about this book is its accessibility. While balancing moving states, working a full-time job, grad school and job searching delayed me getting around to reading this book, when I finally did, I found it to be a quick read at only 97 pages long. I would definitely recommend this book to organizations that are looking for a book to give to new managers that provides a great overview of effective management. Often I have seen companies give their managers huge management texts hundreds of pages long. Such books are daunting to many overwhelmed new managers who may not know where to start. By contrast, The Supermanager is a far more time efficient read and a lot more approachable for managers in any industry.
In addition to the seven principles, this book also demonstrates the importance of having the courage to approach people you wish to emulate. I have heard entrepreneurs such as Laura Zander from Jimmy Beans Wool speak on the importance of approaching people in your industry in order to learn from them. Similarly in the case of this book new manager Andrew saw Leo a manager in an unrelated industry doing a great job and sought to learn from him.
The Supermanager is a simple but effective short text, for the manager who is serious about becoming a great manager. I would encourage you to check out this book, which is available for purchase on Amazon.
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Marie,
Thanks so much for taking the time to read the book and write such a thorough review. I really, really enjoyed reading your thoughts about the book in this post. And I loved the video. I don’t know how you create those videos, but they are so cool!
I’m very glad you think the book is accessible and approachable. I became fascinated with this subject beginning in high school and I started reading lots of management/leadership books when I was in college. One issue I had with a lot of them was that in a typical 200-250 page book I thought there was often maybe 20-25 pages of really good material.
I wrote, published, and promoted the first four versions of the book between late 1997 and late 2004. “The Supermanager” is the fifth and final version now that I know I’ve got the material right after making improvements with each version.
My goal has always been to write a short book that is easy and interesting to read. I also wanted it to have depth and cover all of the big issues that I thought were important.
Most people are quite busy and managers are usually very busy. They just don’t have a lot of free time to spend many hours reading management books. Therefore, I figured a lot more people would give the book a chance if it only took an hour or two to read.
Thanks also for mentioning the importance of approaching people you wish to emulate. I agree that a lot of good can come from this.
Thanks again for this review. I really appreciate it. I had so much fun reading it and watching the video.
You’re welcome Greg, I hope you reach your goal, it was a great book. I saw on Amazon you had past books, that makes sense that they were earlier versions of The Supermanager.
I wanted to add a video to it, to add another way people could find out about the book, as I keep reading that video can help increase SEO. I made the video using Prezi to create the presentation, then Screenr to do the recording. I’m glad you liked it!
Marie,
I really appreciate the kind words and encouragement. Yes, while the other books had different titles, they were basically earlier drafts of The Supermanager. It’s been a long, fun journey! 🙂
I’m extremely happy with all of the amazing feedback the book has gotten. Now it’s a matter of reaching the tipping point.
Thanks again for making the video. It’s wonderful to have that as another way people can find out about the book. I’ll probably send some more tweets out about it. And it’s great that video can help SEO.
I appreciate your letting me know about Prezi and Screenr. I checked out their websites and I was impressed.
[…] month, Marie Wiere from the Blue Sky Management blog posted a review of The Supermanager on her blog. It included the following video which I wanted to share here. […]
[…] The Supermanager by Greg Blencoe: an Accessible Guide to Great Management […]
[…] fast food restaurant described in Greg Blencoe’s SuperManager book which I reviewed in a past post. Employees are paid above minimum wage and many of the restaurants offer health insurance to crew […]